Monday, August 5, 2013

Microsoft Recruiting Players to Hunt Xbox Trolls

A common complaint of online gaming in its present form is the prevalence of toxic players who make the experience unnecessarily miserable for others with their behavior. Often, such people are found on Xbox Live, and Microsoft Microsoft is rolling out a pair of new initiatives to help hunt down their trolls.

The first is Enforcement United, where Xbox players can sign up to serve justice to players who may be making the community a worse place. The second is Xbox Community Level, a program where players can level up and earn rewards by being a positive member of the Xbox Live collective, like volunteering for Enforcement United.

?We?ve heard your feedback that you want ways to positively shape your Xbox Live experience, and we feel this is a great way for you to get involved,??Xbox Live policy and enforcement director Glenn Kaleta wrote in an Xbox.com blog.

At first, players will only be judging the appropriateness of other players? Gamertags, looking for potentially bad ones that the built in filters didn?t catch. Despite present restrictions, attention-seeking players always seem to find a way to use numbers and wonky letters to spell out offensive identifiers for themselves.

There will be a system of checks and balances in place so players aren?t just arbitrarily punished, though I expect there will be some level of false positives as always tends to happen with ?tribunal? style community judgment systems like this one. That said, I think it?s a good idea and could help, at least to some degree, to make gaming on Xbox Live more livable. Enforcement United is in its beta phase with this Gamertag analysis program, but there?s no reason to think it couldn?t extend to other aspects of someone?s profile or online habits as well.

A community like Xbox Live is simply too big to be policed by Microsoft employees alone, and this is a good way to draw from the positive members of the community to help make the space a better place. Obviously this won?t solve every issue, but I don?t think it can hurt either.

Right now, only Xbox Live Ambassadors are eligible to serve in the Enforcement? United beta. Ambassadors help out with customer service issues players may have on the behalf of Microsoft, and can rank up their new Xbox Community Level by doing so. You can sign up to join here if you like.

Follow me?on Twitter,?subscribe to?my Forbes blog,?and pick up a copy of my sci-fi novel,?The Last Exodus,?and?its sequel.

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Source: http://www.forbes.com/sites/insertcoin/2013/08/03/microsoft-recruiting-players-to-hunt-xbox-trolls/

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